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Lawlance Legal Services Private Limited
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Customer Support Executive

Customer Support Executive

Lawlance Legal Services Private Limited

0 - 1 years

1 - 2 Lacs

sector 15 noida

Posted:1 week ago| Platform: Apna logo

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Skills Required

support empathy resolve crm communication training learning development

Work Mode

On-site

Job Type

Full Time

Job Description

Easy Settlement Position: Customer Support Executive (Full-Time) 📍 Location: Sector 2, Noida (On-Site) 🕒 Joining: Immediate Role Overview: As a Customer Support Executive, you will be the primary point of contact for our clients — ensuring every interaction reflects clarity, empathy, and professionalism. You will handle client queries, guide them through processes, and coordinate with internal departments to ensure complete customer satisfaction. Key Responsibilities: Handle inbound and outbound calls with professionalism and courtesy. Understand client concerns and provide accurate information about company services. Coordinate with internal teams to resolve client queries. Maintain detailed records of customer interactions in the CRM system. Ensure timely follow-ups and issue resolutions. Build and maintain strong, positive client relationships. Eligibility: Experience: Freshers are welcome ( Any Graduate) Skills Required: Excellent verbal and written communication skills Patience, empathy, and a customer-first approach Problem-solving attitude and calmness under pressure Basic computer proficiency Team player with a positive and professional attitude Perks & Benefits: Structured training sessions and ongoing learning support Attractive performance-based incentives Exposure to legal and financial business operations Career growth in sales and business development Contact Details👩‍💼 Name: Protima Shasmal Designation: HR 📧 Email: protimashasmal@demanddefence.com 📞 Phone: 9599144747

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Customer Support Executive