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Sayanverse Internet
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Customer Support Executive International Voice Process

Customer Support Executive International Voice Process

Sayanverse Internet

1 - 3 years

|

0 - 3 Lacs

gurugram bengaluru

Posted:None| Platform:

Apply

Skills Required

excellent english communication and professionalism in international voice process basic computer knowledge customer service solving queries international voice complaint handling customer handling problem-solving international bpo international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Support Executive International Voice Process

Location:

International Voice Process

Roles and Responsibilities:

Handle customer queries via phone calls in a professional and empathetic manner
Provide accurate information and effective solutions to customers based on the process requirements
Adhere to quality standards and meet process-specific performance metrics
Maintain confidentiality of customer and company information
Coordinate with internal teams for issue resolution where required
Ensure timely documentation and reporting of customer interactions

Eligibility Criteria:

Educational Qualification:
PUC (12th pass) and above
Experience:

Freshers may apply (only for select processes)
Minimum 6 months of experience in customer support preferred for others

Age Limit:
Up to 35 years
Communication Skills:

Excellent spoken English is mandatory
Clear pronunciation and neutral accent (No MTI)

Interview Process:

HR Round
Versant (Voice & Non-Voice)
Operations Round

Perks & Benefits:

5-day work week
Fixed/rotational offs
One-way or two-way cab facility or travel allowance
Incentive-based performance rewards
Role & responsibilities

Preferred candidate profile

More Jobs at Sayanverse Internet

Customer Support Executive International Voice Process

gurugram, bengaluru

INR 0 - 3 Lacs

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