Sayanverse Internet

Customer Support Executive International Voice Process Location: Bangalore (Multiple Locations) Shift Timing: US/UK Rotational Shifts (Night Shift may apply) Working Days: 5 Days Working Week Offs: Fixed or Rotational Offs (Saturday/Sunday or 2 Rotational Offs) Transport: Two-way transport provided within service radius or travel allowance as applicable Job Description: We are hiring enthusiastic and customer-centric professionals for International Voice Process roles in the healthcare and travel domains. As a Customer Support Executive , you will be responsible for providing exceptional support to international clients through inbound and outbound voice communication. This role requires strong communication skills, attention to detail, and a customer-first approach. Roles and Responsibilities: Handle customer queries via phone calls in a professional and empathetic manner Provide accurate information and effective solutions to customers based on the process requirements Adhere to quality standards and meet process-specific performance metrics Maintain confidentiality of customer and company information Coordinate with internal teams for issue resolution where required Ensure timely documentation and reporting of customer interactions Eligibility Criteria: Educational Qualification: PUC (12th pass) and above Experience: Freshers may apply (only for select processes) Minimum 6 months of experience in customer support preferred for others Age Limit: Up to 35 years Communication Skills: Excellent spoken English is mandatory Clear pronunciation and neutral accent (No MTI) Interview Process: HR Round Versant (Voice & Non-Voice) Operations Round Perks & Benefits: 5-day work week Fixed/rotational offs One-way or two-way cab facility or travel allowance Incentive-based performance rewards Role & responsibilities Preferred candidate profile