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Bdart Technologies
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Customer Support Executive (Inbound Voice Process)

Customer Support Executive (Inbound Voice Process)

Bdart Technologies

0 - 4 years

0 - 3 Lacs

Bengaluru

Posted:1 month ago| Platform:

Apply

Skills Required

Customer Support Hindi Voice Process Customer Service Customer Care Customer Management Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Summary:

We are hiring enthusiastic and customer-focused individuals for the role of

Key Responsibilities:

Handle inbound customer calls in a professional and empathetic manner
Understand customer needs and provide timely resolution or escalation
Maintain accurate records of interactions using CRM tools
Adhere to company and process guidelines, SLAs, and compliance standards
Strive for first-call resolution and customer satisfaction

Requirements:

Education:

Minimum 12th Pass
Experience:

02 years in a voice-based customer support role (Freshers welcome)
Skills:

Excellent verbal communication in English and Hindi Speaking Must
Good listening skills and customer handling abilities
Basic computer proficiency and typing skills

Shift & Working Days:

General Day Shift (9 AM 6 PM)
6 days working with Sunday Fixed off

Interested Candidates can drop me their Resume to below given Phone number and mail id)

(9003582775 and hr.kumari@bdarttech.com)

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Bdart Technologies

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Customer Support Executive (Inbound Voice Process)

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Role Summary:

We are hiring enthusiastic and customer-focused individuals for the role of

Key Responsibilities:

Handle inbound customer calls in a professional and empathetic manner

Understand customer needs and provide timely resolution or escalation

Maintain accurate records of interactions using CRM tools

Adhere to company and process guidelines, SLAs, and compliance standards

Strive for first-call resolution and customer satisfaction

Requirements:

Education:

Minimum 12th Pass

Experience:

02 years in a voice-based customer support role (Freshers welcome)

Skills:

Excellent verbal communication in English and Hindi Speaking Must

Good listening skills and customer handling abilities

Basic computer proficiency and typing skills

Shift & Working Days:

General Day Shift (9 AM 6 PM)

6 days working with Sunday Fixed off

Interested Candidates can drop me their Resume to below given Phone number and mail id)

(9003582775 and hr.kumari@bdarttech.com)

More Jobs at Bdart Technologies