0 - 4 years

0 Lacs

Posted:3 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Mega Hiring Customer Support (Domestic & International) | Bangalore | Work From Office

We are hiring Customer Support Executives for multiple domestic Airtel & ICICI processes and International Voice US Healthcare (Sagility India Ltd.).
If you have strong communication skills and want career growth, this is the right opportunity!

Available Roles (Domestic + International)
1 Domestic Customer Support Airtel & ICICI

Processes: Airtel BB, Airtel Black, BB Platinum, BB Gold, MLOB, 121/DTH/Prepaid, ICICI Customer Support

Languages Required (varies by process):
English / Hindi / Tamil / Malayalam / Kannada / Gujarati / Punjabi / Marathi / Bengali

Qualification: Graduate / Undergraduate
Work Days: 5 or 6 (depending on process)Week Offs: Rotational / Sunday fixed (ICICI)Shifts: Rotational (Female shift window 6 AM8 PM)Salary Range: 11,300 20,000 (CTC / Take-Home based on process)Additional Benefits:

Split Allowance 2,500

Process Incentives up to 2,0005,000

Key Responsibilities:

Resolve customer queries (broadband, mobile, DTH, prepaid/postpaid)

Troubleshooting & technical support

Service request handling

Logging & tracking customer concerns

Provide excellent customer experience

2 International Voice US Healthcare (Sagility India Ltd.)

Role: Customer Service Executive International Voice
Domain: US HealthcareShift: US Night Shifts (Two-way cab facility)Work Days: 5 (SatSun Off)

Eligibility:

Education: 10+2 / Any Graduate / PG

Freshers & Candidates up to 1 year experience

Excellent English (B2 level and above)

Max Age: 26

Immediate joiners preferred

Salary & Benefits:

Freshers: 2.5 LPA + 70,000 VSA

Experienced: 3.2 LPA + 79,000 VSA

Attractive incentives + Retention bonus

Medical & Life Insurance

Premium office infrastructure

Interview Stages:
HR Screening Harver Assessment V&A Round Operations Interview

Common Requirements (All Roles)

Strong English or regional language communication

Customer-first mindset

Problem-solving skills

Comfortable with rotational shifts

Must be willing to work from office

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