Posted:2 weeks ago|
Platform:
On-site
Full Time
✅ Resolve user queries and provide effective solutions
✅ Ensure smooth app experience by troubleshooting issues
✅ Collaborate with internal teams to improve support processes
✅ Maintain high levels of user satisfaction
🌟 Strong communication skills (written & verbal)
🌟 Problem-solving ability with patience & empathy
🌟 Prior customer service/moderation experience is a plus
🌟 Must be flexible with rotational shifts & night shifts (24x7 support for global users)
🌟 Basic Excel knowledge
🌟 Comfortable working on weekends/holidays if required
GDK ENTERTAINMENT
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