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Startek (Aegis Customer Support Services Pvt. Ltd.)
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Customer Support Executive For International Voice/ Non Voice Process

Customer Support Executive For International Voice/ Non Voice Process

Startek (Aegis Customer Support Services Pvt. Ltd.)

1 - 2 years

2 - 5 Lacs

Bengaluru

Posted:10 hours ago| Platform:

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Skills Required

Customer Support Customer Service Non Voice Process Customer Care Chat Support International Voice Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

STARTEK

Jumpstart Your BPO Journey: Entry-Level Opportunities Await

Unlock your potential in BPO!!

Providing accurate information about products or services and guiding customers in making informed decisions.
Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
Maintaining a deep understanding of our products, services, and policies to address customer concerns effectively.
Responding to customer inquiries accurately and on time, through various channels, including phone, email, and chat.
Escalating complex issues to higher authorities when necessary and following up on resolutions.
Maintaining detailed and accurate records of customer interactions and inquiries.

Eligibility Criteria

Minimum Educational Qualification 10+2 (No Backlogs)
Strong communication and interpersonal skills to interact with customers in a professional and empathetic manner.
Problem-solving skills with the ability to think on your feet.
Being detail-oriented with a commitment to delivering high-quality service.
Empathetic and patient approach while interacting with customers.
Ability to work with minimal supervision

Interview Process

HR Screening
Operations round
Salary Discussion

Benefits

Quarterly Bonus
Free Transportation (2-way cab provided round the clock)

5 days working Rotational shifts & Rotational week Offs

Your Resume Is Your Gateway to Success. Send It Today

WhatsApp 91+ 8826179338

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