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Teleperformance (TP)
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Customer Support Executive - Domestic

Customer Support Executive - Domestic

Teleperformance (TP)

0 - 2 years

|

1 - 2 Lacs

Posted:22 hours ago| Platform:

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Skills Required

customer relationship inside sales cold calling customer service customer handling sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Support Executive to join our team in the domestic sector. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our customers.

Roles and Responsibility

Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and accurate information about products or services.
Use problem-solving skills to address complex customer complaints.
Collaborate with internal teams to enhance customer experience.
Maintain high product knowledge to effectively support customers.
Consistently meet or exceed performance metrics and quality standards.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Proficient in using CRM software and other relevant tools.
Ability to adapt to changing situations and priorities.
Strong attention to detail and ability to maintain accuracy.
A graduate degree is required for this position.

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