Customer Relation Executive

1 - 4 years

3 - 6 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • We are currently hiring a Customer Relation Executive to join our team in Urakam, Thrissur
  • The ideal candidate should hold a bachelors degree, possess strong communication and problem-solving skills
  • In this role, you will be responsible for handling customer inquiries through phone, email, chat, and in-person interactions
  • You will be expected to resolve customer complaints promptly and provide effective solutions, ensuring a high level of customer satisfaction
  • Building and maintaining long-term relationships with customers is essential, as is understanding their needs and recommending suitable services
  • Additionally, you will maintain accurate customer records and collaborate closely with our sales, marketing, and product teams to deliver a seamless and positive customer experience

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