Posted:9 hours ago|
Platform:
On-site
Full Time
Key Responsibilities 1. Respond to customer inquiries via phone, email, chat, and social media promptly and professionally. 2. Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, and selecting the best solution. 3. Provide accurate, valid, and complete information by using the right methods and tools. 4. Handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. 5. Maintain a positive, empathetic, and professional attitude toward customers at all times. 6. Keep records of customer interactions, process customer accounts, and file documents. 7. Follow communication procedures, guidelines, and policies Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Rotational shift Work Location: In person Speak with the employer +91 +91 92381 50753
Visko Group
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