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12 Job openings at Daikcell
Online Reputation Manager

India

0 years

INR 0.15 - 0.18 Lacs P.A.

On-site

Full Time

Job Opening Eligibility Criteria : Only candidates with 3 to 6 months of experience will be considered. Experience must be in the same profile/field as the job role. Freshers and over-experienced candidates, please do not apply . Kindly apply only if you meet the above criteria. Monitor brand mentions on social media, blogs, forums, and news sites Use tools like Google Alerts, Brand24, Mention for real-time tracking Respond to customer reviews (positive & negative) professionally Address complaints on platforms like Google, Yelp, Trustpilot, etc. Create and publish positive content (blogs, testimonials, press releases) Use SEO techniques to improve the visibility of favorable content Suppress or push down negative search results Manage and respond to brand-related discussions on social media Handle online crises and negative PR situations effectively Coordinate with PR/legal teams during reputation threats Encourage happy customers to leave positive reviews Report fake or inappropriate reviews for removal Track and analyze brand sentiment, reviews, and online feedback Provide regular reports on reputation trends and campaign impact Required Skills Excellent communication and writing skills Knowledge of SEO and digital marketing Social media management experience Strong analytical and problem-solving skills Ability to handle crises calmly Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Morning shift Work Location: In person Application Deadline: 01/06/2025 Expected Start Date: 30/05/2025

ORM Executive

Noida

1 years

INR 0.15 - 0.18 Lacs P.A.

On-site

Full Time

Job Requirement: ORM (Online Reputation Management) Experience: Only candidates with 6 months to 1 year of relevant ORM experience should apply. Important Guidelines: Please apply only if you have prior experience specifically in ORM . Candidates from other profiles or different domains are not eligible for this position. Applications from unrelated fields will not be considered . Online Review Executive – Key Points Monitor reviews on platforms (Google, Facebook, etc.) Respond to all reviews promptly & professionally Resolve or escalate customer complaints Maintain brand tone in responses Track review trends & generate reports Flag fake/inappropriate reviews Encourage positive customer feedback Coordinate with internal teams for issue resolution Analyze feedback for service/product improvement Use review tools (e.g., Trustpilot, ReviewTrackers) Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 29/05/2025

Warehouse packing

Noida Sector 62, Noida, Uttar Pradesh

2 years

INR 0.1 - 0.15 Lacs P.A.

On-site

Full Time

Job Title: Warehouse & Sterilizer Packing Executive Location: Warehouse Add: B-1097-1098, BASEMENT, G.D. COLONY, MAYUR VIHAR PHASE-3, DELHI-11009 Job Type: Full-Time Experience Required: Fresher / 0–2 Years Salary: ₹10,000 – ₹15,000 per month (based on experience & performance) Job Summary: We are hiring Warehouse & Sterilizer Packing Executives to join our growing logistics and packing team. The role involves packing goods, handling sterilization equipment, organizing inventory, and ensuring that all products are prepared accurately and efficiently for delivery. Key Responsibilities: Perform sterilizer-based packing and sealing of goods Organize items in the warehouse as per SOP Handle incoming and outgoing inventory Maintain cleanliness and order in the storage area Follow hygiene and safety standards strictly Label and pack products properly for dispatch Assist in inventory counting and stock records Who Can Apply: Freshers and experienced candidates welcome Physically fit and able to work on their feet Willing to work in warehouse/packing environment Ability to follow instructions and work in a team Minimum education: 10th pass / 12th pass or above Working Hours: 9:00 AM – 6:00 PM Working Days: Monday to Saturday Job Location: Mention Warehouse Add: B-1097-1098, BASEMENT, G.D. COLONY, MAYUR VIHAR PHASE-3, DELHI-11009 Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

Opration Executive

Noida Sector 62, Noida, Uttar Pradesh

1 years

INR 0.2 - 0.25 Lacs P.A.

Remote

Full Time

ob Title: Offline Team Handling Operations Manager (1 Year Experience) Location: Noida Sector 58 MIQB Building c-25 UP 201301 Job Type: Full-Time Experience Required: Minimum 1 Year in Team Handling/Operations Job Summary: We are looking for a proactive and motivated Operations Manager with 1 year of experience in team handling to join our offline operations team. The ideal candidate will be responsible for managing daily operations, leading a team, ensuring targets are met, and maintaining high efficiency and quality standards. Key Responsibilities: Supervise and manage day-to-day offline operations. Lead and support a team of employees, ensuring productivity and discipline. Assign tasks, monitor team performance, and provide feedback. Identify operational challenges and implement solutions. Coordinate with other departments for smooth workflow. Maintain and analyze reports for performance, quality, and productivity. Ensure compliance with company policies and safety regulations. Train new team members and ensure consistent upskilling of the team. Required Skills & Qualifications: Minimum 1 year of experience in a similar role (team handling/operations). Strong leadership and communication skills. Ability to work in a fast-paced and dynamic environment. Problem-solving skills and attention to detail. Basic knowledge of Excel/Google Sheets for reporting. Graduation in any discipline (preferred). Salary: ₹20k to 25k per month (based on experience) Working Days: 6 days a week Shift Timing: 9:00 AM to 6:00 PM Friendly and professional work culture Opportunity to grow into senior operations roles Performance-based incentives and recognition Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Work from home Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Warehouse packing

India

0 - 2 years

INR 0.1 - 0.15 Lacs P.A.

On-site

Full Time

Job Title: Warehouse & Sterilizer Packing Executive Location: Warehouse Add: B-1097-1098, BASEMENT, G.D. COLONY, MAYUR VIHAR PHASE-3, DELHI-11009 Job Type: Full-Time Experience Required: Fresher / 0–2 Years Salary: ₹10,000 – ₹15,000 per month (based on experience & performance) Job Summary: We are hiring Warehouse & Sterilizer Packing Executives to join our growing logistics and packing team. The role involves packing goods, handling sterilization equipment, organizing inventory, and ensuring that all products are prepared accurately and efficiently for delivery. Key Responsibilities: Perform sterilizer-based packing and sealing of goods Organize items in the warehouse as per SOP Handle incoming and outgoing inventory Maintain cleanliness and order in the storage area Follow hygiene and safety standards strictly Label and pack products properly for dispatch Assist in inventory counting and stock records Who Can Apply: Freshers and experienced candidates welcome Physically fit and able to work on their feet Willing to work in warehouse/packing environment Ability to follow instructions and work in a team Minimum education: 10th pass / 12th pass or above Working Hours: 9:00 AM – 6:00 PM Working Days: Monday to Saturday Job Location: Mention Warehouse Add: B-1097-1098, BASEMENT, G.D. COLONY, MAYUR VIHAR PHASE-3, DELHI-11009 Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

Opration Executive

India

1 years

INR 0.2 - 0.25 Lacs P.A.

Remote

Full Time

ob Title: Offline Team Handling Operations Manager (1 Year Experience) Location: Noida Sector 58 MIQB Building c-25 UP 201301 Job Type: Full-Time Experience Required: Minimum 1 Year in Team Handling/Operations Job Summary: We are looking for a proactive and motivated Operations Manager with 1 year of experience in team handling to join our offline operations team. The ideal candidate will be responsible for managing daily operations, leading a team, ensuring targets are met, and maintaining high efficiency and quality standards. Key Responsibilities: Supervise and manage day-to-day offline operations. Lead and support a team of employees, ensuring productivity and discipline. Assign tasks, monitor team performance, and provide feedback. Identify operational challenges and implement solutions. Coordinate with other departments for smooth workflow. Maintain and analyze reports for performance, quality, and productivity. Ensure compliance with company policies and safety regulations. Train new team members and ensure consistent upskilling of the team. Required Skills & Qualifications: Minimum 1 year of experience in a similar role (team handling/operations). Strong leadership and communication skills. Ability to work in a fast-paced and dynamic environment. Problem-solving skills and attention to detail. Basic knowledge of Excel/Google Sheets for reporting. Graduation in any discipline (preferred). Salary: ₹20k to 25k per month (based on experience) Working Days: 6 days a week Shift Timing: 9:00 AM to 6:00 PM Friendly and professional work culture Opportunity to grow into senior operations roles Performance-based incentives and recognition Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Work from home Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Accountant

India

1 - 2 years

INR 0.15 - 0.18 Lacs P.A.

Remote

Full Time

Job Title: Accountant (GST, TDS, Excel) – 1 to 2 Years Experience Location: Noida Sector 58 C-25 Up 201301 Job Type: Full-Time Experience Required: 1–2 Years Salary: ₹15,000 – ₹18,000 per month (based on experience) Job Summary: We are seeking a reliable and detail-oriented Accountant with 1 to 2 years of hands-on experience in GST filing, TDS accounting, and Excel reporting . The ideal candidate will manage day-to-day accounts, tax filings, and financial documentation to ensure compliance and efficiency. Key Responsibilities: Prepare and file GST returns (GSTR-1, GSTR-3B, etc.) Handle TDS deductions , payments, and quarterly returns Maintain and reconcile books of accounts Prepare invoices, vouchers, and financial statements Work with Excel for data entry, reporting, and financial tracking Assist with monthly closing and account audits Coordinate with CA and internal teams for compliance requirements Requirements: 1–2 years of experience in accounting Proficient in GST & TDS filing Good command over MS Excel (vlookups, pivot tables, formulas) Knowledge of Tally ERP / Zoho Books / any accounting software (preferred) Strong attention to detail and organizational skills B.Com/M.Com or related qualification Working Days: Monday to Saturday Timings: 6:00 AM – 6:00 PM Job Location: Noida sector 58 C-25 UP 201301 Apply Now on Indeed or Send Resume to: hr@daikcell.in Contact 87503 30258 Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Work from home Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Customer Support Manager

India

2 years

INR 0.2 - 0.25 Lacs P.A.

On-site

Full Time

Profile : Customer Support Manager Experience Required: 2–3 Years Job Type: Full-Time Location: Noida Sector 58 MIQB Building C-25 UP 201301 Industry: Customer Care Support Job Summary: We are looking for an energetic and skilled Customer Support Manager with 2–3 years of experience in managing support teams. The ideal candidate should have hands-on experience in team handling, customer service operations, and hiring support staff. If you are passionate about customer experience and team growth, we’d love to meet you! Key Responsibility Areas (KRAs): Team Handling & Supervision Lead, guide, and motivate a team of customer support executives. Monitor daily performance, assign tasks, and ensure adherence to SLAs. Customer Service Operations Handle escalated customer issues and ensure timely resolutions. Improve first-contact resolution rates and customer satisfaction (CSAT). Hiring & Onboarding Collaborate with HR to hire and onboard new customer support representatives. Train and mentor new team members to meet performance expectations. Process & Performance Improvement Identify process gaps and recommend improvements. Maintain knowledge base articles and internal documentation. Reporting & Metrics Track KPIs such as ticket resolution time, CSAT, and response rate. Share weekly/monthly performance reports with leadership. Requirements: Bachelor’s degree in any discipline. 2–3 years of experience in customer support, with at least 1 year in a team lead or manager role. Experience with tools like Freshdesk, Zendesk, or other CRM systems. Strong interpersonal, communication, and leadership skills. Ability to manage a small team and work under pressure. Perks and Benefits: Competitive salary based on experience. Performance incentives. Health benefits. Career advancement opportunities. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 8750330258

Logistics exec

Mayur Vihar Ph-III, Delhi, Delhi

1 years

INR 1.8 - 2.64 Lacs P.A.

On-site

Full Time

Location: Mayur Vihar Company: Daikcell Indian Pvt Lmt Job Type: Full-Time Experience: 1+ years in logistics/supply chain management Job Description: We are seeking an experienced and highly organized Logistics Executive to oversee and optimize our supply chain operations. The ideal candidate will be responsible for coordinating, organizing, and managing the entire logistics process to ensure timely and cost-effective delivery of goods. ✅ Key Responsibilities (KRA): Logistics & Transportation Management Plan, organize, and manage transportation operations to ensure timely delivery. Negotiate contracts and manage relationships with logistics vendors and transport providers. Monitor and track shipments and resolve any delivery issues. Inventory & Warehouse Management Ensure accurate inventory control and warehouse operations. Optimize storage layouts and ensure stock levels are maintained efficiently. Coordinate with warehouse staff to ensure safe and timely handling of goods. Supply Chain Coordination Collaborate with procurement, sales, and production departments to ensure a seamless supply chain. Forecast future demand to plan logistics strategies accordingly. Implement cost-saving measures and process improvements. Compliance & Documentation Ensure all logistics activities comply with local and international regulations. Maintain proper shipping, customs, and delivery documentation. Ensure adherence to health, safety, and environmental standards. Team Management & Leadership Supervise and train logistics staff and drivers. Set team objectives and conduct performance reviews. Foster a culture of accountability and continuous improvement. Qualifications & Skills: Bachelor's degree in Supply Chain Management, Logistics, or related field. Excellent knowledge of logistics software (TMS, WMS, etc.). Strong analytical, problem-solving, and leadership skills. Excellent communication and negotiation abilities. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: Day shift Work Location: In person

Customer Support Executive (CSE)

Noida Sector 55, Noida, Uttar Pradesh

3 years

INR 1.8 - 3.0 Lacs P.A.

On-site

Full Time

Job Title: Customer Support Executive Location: Noida Sector 58 Company: Daikcell Indian Private Limited Job Type: Full-Time Experience: 1–3 years preferred Job Description: We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will handle customer queries, provide product/service information, and resolve issues efficiently to ensure customer satisfaction and retention. Key Responsibility Areas (KRA): Customer Query Handling Respond promptly to customer inquiries via phone, email, chat, or in person. Resolve customer issues accurately and within the agreed timeframe. Issue Resolution & Escalation Identify customer needs and guide them on appropriate solutions. Escalate unresolved complaints to the appropriate internal teams. CRM & Documentation Maintain accurate records of customer interactions in the CRM system. Prepare and submit reports on customer feedback, issues, and trends. Product/Service Knowledge Stay updated on product features, service offerings, and company policies. Provide accurate, valid, and complete information to customers. Customer Satisfaction & Retention Ensure high levels of customer satisfaction by delivering excellent support. Follow up on customer interactions to ensure issues are fully resolved. Qualifications & Skills: Bachelor's degree or equivalent (preferred) 1–3 years of experience in customer support or a similar role Strong communication and interpersonal skills Familiarity with CRM systems and support tools Ability to multitask and remain calm under pressure Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Customer Support Executive (CSE)

India

1 - 3 years

INR 1.8 - 3.0 Lacs P.A.

On-site

Full Time

Job Title: Customer Support Executive Location: Noida Sector 58 Company: Daikcell Indian Private Limited Job Type: Full-Time Experience: 1–3 years preferred Job Description: We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will handle customer queries, provide product/service information, and resolve issues efficiently to ensure customer satisfaction and retention. Key Responsibility Areas (KRA): Customer Query Handling Respond promptly to customer inquiries via phone, email, chat, or in person. Resolve customer issues accurately and within the agreed timeframe. Issue Resolution & Escalation Identify customer needs and guide them on appropriate solutions. Escalate unresolved complaints to the appropriate internal teams. CRM & Documentation Maintain accurate records of customer interactions in the CRM system. Prepare and submit reports on customer feedback, issues, and trends. Product/Service Knowledge Stay updated on product features, service offerings, and company policies. Provide accurate, valid, and complete information to customers. Customer Satisfaction & Retention Ensure high levels of customer satisfaction by delivering excellent support. Follow up on customer interactions to ensure issues are fully resolved. Qualifications & Skills: Bachelor's degree or equivalent (preferred) 1–3 years of experience in customer support or a similar role Strong communication and interpersonal skills Familiarity with CRM systems and support tools Ability to multitask and remain calm under pressure Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Logistics exec

India

1 years

INR 1.8 - 2.64 Lacs P.A.

On-site

Full Time

Location: Mayur Vihar Company: Daikcell Indian Pvt Lmt Job Type: Full-Time Experience: 1+ years in logistics/supply chain management Job Description: We are seeking an experienced and highly organized Logistics Executive to oversee and optimize our supply chain operations. The ideal candidate will be responsible for coordinating, organizing, and managing the entire logistics process to ensure timely and cost-effective delivery of goods. ✅ Key Responsibilities (KRA): Logistics & Transportation Management Plan, organize, and manage transportation operations to ensure timely delivery. Negotiate contracts and manage relationships with logistics vendors and transport providers. Monitor and track shipments and resolve any delivery issues. Inventory & Warehouse Management Ensure accurate inventory control and warehouse operations. Optimize storage layouts and ensure stock levels are maintained efficiently. Coordinate with warehouse staff to ensure safe and timely handling of goods. Supply Chain Coordination Collaborate with procurement, sales, and production departments to ensure a seamless supply chain. Forecast future demand to plan logistics strategies accordingly. Implement cost-saving measures and process improvements. Compliance & Documentation Ensure all logistics activities comply with local and international regulations. Maintain proper shipping, customs, and delivery documentation. Ensure adherence to health, safety, and environmental standards. Team Management & Leadership Supervise and train logistics staff and drivers. Set team objectives and conduct performance reviews. Foster a culture of accountability and continuous improvement. Qualifications & Skills: Bachelor's degree in Supply Chain Management, Logistics, or related field. Excellent knowledge of logistics software (TMS, WMS, etc.). Strong analytical, problem-solving, and leadership skills. Excellent communication and negotiation abilities. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: Day shift Work Location: In person

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