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Labglo Technologies
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Customer Support Executive (CSE)

Customer Support Executive (CSE)

Labglo Technologies

0 years

|

0 Lacs

thiruvananthapuram

Posted:21 hours ago| Platform: GlassDoor logo

Apply

Skills Required

support query communication engagement crm reporting service

Work Mode

Remote

Job Type

Full Time

Job Description

Proven experience in customer support focused on eCommerce platforms and transactions
Strong understanding of eCommerce transaction tickets and query resolution processes
Excellent verbal and written communication skills, with emphasis on customer engagement in IT/eCommerce settings
Proficient in CRM tools, ticketing systems, and basic reporting software
Comfortable working in a rotational shift schedule
Highly organized with strong attention to detail
Patient, empathetic, and proactive in resolving customer issues
Strong problem-solving skills with the ability to multitask in a fast-paced IT service environment
Friendly and professional demeanor with excellent interpersonal skills

Job Type: Full-time

Benefits:

Health insurance
Provident Fund
Work from home

Work Location: In person

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Labglo Technologies

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