Customer Support Executive (CSE)

Overview:

We are looking for a proactive and organized Customer Support Executive to join dynamic team. This role involves managing internal marketing workflows, coordinating with influencers, and ensuring that all digital marketing efforts are executed effectively. The ideal candidate will have hands-on experience in digital marketing, content coordination, and campaign management.

Key Responsibilities:

● Coordinate with internal team members to ensure digital marketing tasks and campaigns are completed on time and with quality.
● Monitor and review the work of content writers, designers, and other team members to maintain quality and consistency.● Collaborate with influencers for promotions, partnerships, and campaign execution.● Plan, schedule, and monitor marketing campaigns across platforms (social media, email, websites).● Ensure alignment of visuals, messaging, and branding across all digital content.● Use analytics tools to track campaign performance and suggest optimizations.● Stay updated on digital marketing trends and bring fresh ideas to the table.● Act as a point of contact between the internal team and external collaborators.

Required Skills & Qualifications:

● 2 to 3 years of relevant experience in digital marketing coordination or influencer management.
● Strong project management and team coordination abilities.● Experience in working with influencers and managing collaborations.● Hands-on experience with social media platforms and campaign management tools.● Good understanding of SEO, email marketing, content strategy, and online branding.● Proficiency in communication, organization, and multitasking.● Ability to take initiative and ensure timely execution of marketing strategies.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• Customer relationship management: 1 year (Required)

Language:

• English (Required)

Work Location: In person