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Customer Support Executive (CSE)

1 years

0 Lacs

India

Posted:10 hours ago| Platform: GlassDoor logo

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Skills Required

support communication data analyze resolve reporting excel

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Client Communication & Technical Support Executive Job Summary: We’re looking for a confident communicator with strong convincing skills to handle client calls,chats explain technical details, and manage data effectively. The ideal candidate should be client-focused, and able to analyze and handle data to support business decisions. Key Responsibilities: Communicate with clients via calls and chats to resolve queries and build rapport Manage and analyze client data for reporting and follow-ups Coordinate with internal teams to ensure smooth issue resolution Maintain accurate records and client interactions Requirements: Strong verbal communication and convincing skills Good knowledge of data handling (Excel, Google Sheets, etc.) Basic technical understanding of systems or software EXP- 1- 2 years Customer Support experience- Blended/chat/ voice Rotational shifts Rotational Off- (5 days working) Job Type: Full-time Pay: ₹16,000.00 - ₹27,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 7428260638

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