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Customer Support Executive (BPO)

Customer Support Executive (BPO)

Apex One

0 - 5 years

2 - 5 Lacs

thane airoli

Posted:6 days ago| Platform:

Apply

Skills Required

customer support cold calling lead generation crm tools outbound marketing sales development

Work Mode

Work from Office

Job Type

Full Time

Job Description

Education: Graduates.
Experience: 1 year if 12th pass/Fresher Graduate with Excellent Communication SkillsCommunication Skills: Excellent verbal and written communication in EnglishWe are hiring enthusiastic and customer-focused individuals for the role of Customer Support Executive in our leading BPO process. The ideal candidate will be responsible for handling customer queries, providing accurate information, and ensuring customer satisfaction through professional communication.Key Responsibilities:Handle inbound and/or outbound customer calls professionally.Resolve customer queries within defined timelines.Maintain accurate records of customer interactions.Provide product/service information as per company guidelines.Ensure a positive customer experience in every interaction.Requirements:Minimum qualification: 12th Pass (Mandatory). Excellent communication skills in English (both verbal and written).Good interpersonal skills and a customer-first attitude.Ability to work in rotational shifts (including weekends).Basic computer knowledge.Benefits:Attractive salary and incentives.Growth and career development opportunities.Training and skill enhancement programs.Work Mode: On-siteInterview Mode: Walkin (No Virtual Interview)

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Customer Support Executive (BPO)