Company Description Tripfactory.com is a rapidly growing dotcom company specializing in inbound and outbound holiday travel. Our team is dedicated to providing the best holiday solutions through a combination of business understanding, destination expertise, competitive pricing, and technology enablement. With a focus on revolutionizing the holiday market, we are looking to expand our passionate team of travel experts globally. Role Description This is a full-time on-site role for a Search Engine Optimization Specialist located in Siliguri. The SEO Specialist will be responsible for conducting keyword research, performing SEO audits, implementing on-page SEO strategies, managing link building campaigns, and analyzing web analytics on a day-to-day basis. Qualifications Keyword Research and SEO Audits skills Link Building expertise Proficiency in Web Analytics and On-Page SEO Experience in optimizing content for search engines Knowledge of SEO tools and techniques Excellent analytical and problem-solving skills Ability to work collaboratively in a team environment Bachelor's degree in Marketing, Communications, or related field Location Siliguri, West Bengal (on site) Job Type: Full-time Pay: ₹15,879.92 - ₹35,255.40 per month Schedule: Day shift Work Location: In person
Content Creator As a Content Creator at TripFactory, your primary responsibility would be to craft compelling and engaging content that enhances the brand's online presence and resonates with the travel community. This role involves close collaboration with the marketing and design teams to develop content strategies that drive user engagement and conversions. Key Responsibilities Content Development : Produce high-quality written and visual content, including blog posts, travel guides, social media posts, and promotional materials. Social Media Management : Manage and grow TripFactory's presence across platforms like Instagram, Facebook, and LinkedIn by creating and scheduling engaging posts.LinkedIn+1LinkedIn+1 SEO Optimization : Implement SEO best practices to increase organic traffic and improve search engine rankings. Video Content Creation : Collaborate with the video editing team to produce engaging video content that showcases travel experiences and destinations.LinkedIn+1Indeed India+1 Performance Analysis : Monitor content performance using analytics tools and adjust strategies to optimize reach and engagement.LinkedIn+8Indeed India+8Holidays by TripFactory+8 Qualifications & Skills Educational Background : Bachelor’s degree in Communications, Marketing, Journalism, or a related field. Experience : 1-3 years of experience in content creation, digital marketing, or a similar role. Technical Skills : Proficiency in content management systems, social media platforms, and basic graphic design tools like Canva or Adobe Creative Suite. Communication Skills : Excellent written and verbal communication skills with a keen eye for detail. Creativity : Strong creative thinking and storytelling abilities to produce engaging content that aligns with the brand's voice. Location - Siliguri, West Bengal. (on-site) Job Type: Full-time Pay: ₹10,732.86 - ₹30,397.69 per month Schedule: Day shift Language: Hindi (Required) English (Required) Work Location: In person
Company Description TripFactory.com is a leading dotcom company for inbound and outbound holiday travel, founded by the team behind Via.com. With a focus on technology enablement, destination expertise, and competitive pricing, TripFactory is quickly becoming a major player in the holiday space. The company boasts a team of 200+ passionate travel experts and is aiming to build the largest team in the holiday industry globally. Role Description This is a full-time on-site role in Siliguri for a Content Writer at TripFactory.com. The Content Writer will be responsible for creating web content, developing content strategies, conducting research, writing, and proofreading. The role entails crafting engaging and informative content to enhance the holiday travel experience for customers. Qualifications Web Content Writing, Writing, and Proofreading skills Experience in content strategy and research Strong attention to detail and ability to meet deadlines Knowledge of SEO best practices Excellent communication and collaboration skills Experience in the travel industry is a plus Bachelor's degree in English, Journalism, Communications, or related field Location - Siliguri, West bengal ( on-site ) Job Type: Full-time Pay: ₹10,732.86 - ₹30,397.69 per month Schedule: Day shift Work Location: In person
Company Description TripFactory.com is a leading dotcom company for inbound and outbound holiday travel, founded by the team behind Via.com. With a focus on technology enablement, destination expertise, and competitive pricing, TripFactory is quickly becoming a major player in the holiday space. The company boasts a team of 200+ passionate travel experts and is aiming to build the largest team in the holiday industry globally. Role Description This is a full-time on-site role in Siliguri for a Content Writer at TripFactory.com. The Content Writer will be responsible for creating web content, developing content strategies, conducting research, writing, and proofreading. The role entails crafting engaging and informative content to enhance the holiday travel experience for customers. Qualifications Web Content Writing, Writing, and Proofreading skills Experience in content strategy and research Strong attention to detail and ability to meet deadlines Knowledge of SEO best practices Excellent communication and collaboration skills Experience in the travel industry is a plus Bachelor's degree in English, Journalism, Communications, or related field Location - Siliguri, West bengal ( on-site ) Job Type: Full-time Pay: ₹10,732.86 - ₹30,397.69 per month Schedule: Day shift Work Location: In person
Job Title: Destination Expert Location: Bengaluru, India Department: Sales / Travel Planning Job Summary: As a Destination Expert, you will assist customers in planning their travel by providing expert guidance on destinations, customizing itineraries, and ensuring a seamless booking experience. Key Responsibilities: Understand customer travel requirements and suggest suitable destinations and packages Create customized itineraries based on client preferences and budget Provide in-depth knowledge of destinations, hotels, activities, and travel logistics Coordinate with internal teams and vendors to ensure timely and accurate service Build rapport with customers to ensure a high level of satisfaction and repeat business Meet sales targets and maintain accurate records of interactions and bookings Requirements: Bachelor's degree (Hospitality, Travel, or related field preferred) 0–3 years of experience in travel planning or sales Excellent communication and interpersonal skills Strong knowledge of domestic and/or international travel destinations Customer-focused with a problem-solving attitude Proficient in MS Office and travel booking tools Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person
Job Title: Holiday Sales Advisor Location: Bangalore (On-Site) Department: Travel & Tourism Employment Type: Full-time Job Summary: We are seeking a knowledgeable and customer-focused Holiday Sales Advisor to join our team. In this role, you will be responsible for curating personalized travel experiences for clients, offering expert advice on destinations, and ensuring the seamless execution of all travel arrangements. Your goal is to enhance customer satisfaction and drive business growth by delivering exceptional service and promoting our travel offerings. Key Responsibilities: Advise clients on travel destinations, itineraries, travel options, and required documentation. Design and customize travel plans tailored to clients’ preferences, budgets, and needs. Manage and book flights, hotels, car rentals, tours, and other travel services. Provide up-to-date information on visa regulations, local attractions, cultural norms, and travel advisories. Handle inquiries and resolve customer concerns efficiently to ensure a high level of satisfaction. Promote and upsell travel packages, tours, and additional services to maximize revenue. Keep abreast of travel trends, emerging destinations, and promotional offers. Establish and maintain strong relationships with airlines, hotels, DMCs, and other suppliers. Ensure smooth coordination of all travel logistics and support clients before, during, and after travel. Collect post-travel feedback and encourage repeat bookings and referrals. Requirements: Bachelor’s degree in Travel, Tourism, Hospitality, or a related field. 0–3 years of experience in sales, customer service, or the travel industry. Excellent verbal and written communication skills. Ability to meet sales targets and effectively upsell travel products. Proficient in GDS/booking platforms and Microsoft Office Suite. Fluency in English and Hindi is mandatory . Strong organizational and problem-solving skills. A passion for travel and a deep knowledge of popular and emerging destinations. Job Type: Full-time Pay: ₹15,764.38 - ₹30,101.43 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9775891000
Key Responsibilities: Advise clients on travel plans and book flights, hotels, and activities. Customize travel packages based on client needs. Provide visa, safety, and destination information. Handle customer queries and promote travel services.
Key Responsibilities: Advise clients on travel plans and book flights, hotels, and activities. Customize travel packages based on client needs. Provide visa, safety, and destination information. Handle customer queries and promote travel services.
Responsibilities: * Greet visitors & manage front desk operations * Maintain database accuracy * Schedule appointments and interview * Handle incoming and outgoing calls & respond promptly * Manage phone system & record keeping
The Talent Acquisition Executive is responsible for managing the recruitment process, sourcing, screening, interviewing, and hiring candidates for open positions across the organization. The role involves collaborating with hiring managers to understand job requirements, ensuring a seamless recruitment process, and maintaining a positive candidate experience throughout the hiring journey. Key Responsibilities: End-to-End Recruitment: Manage the full-cycle recruitment process for assigned roles, from sourcing to offer negotiation. Understand the hiring requirements of various departments and create effective job descriptions. Post job openings on various job boards, social media platforms, and other sourcing channels. Sourcing and Screening Candidates: Utilize various sourcing methods (job boards, LinkedIn, social media, referrals, and networking) to attract candidates. Screen resumes, conduct initial phone interviews, and assess candidates' skills and cultural fit. Shortlist candidates based on qualifications, experience, and job alignment. Interviewing and Selection: Coordinate and schedule interviews between candidates and hiring managers. Conduct initial interviews to evaluate candidates' technical skills, qualifications, and cultural fit. Provide timely feedback to candidates and hiring managers regarding interview results. Assist in the decision-making process by presenting top candidates to the hiring team. Offer Management: Extend job offers to selected candidates, including salary and benefits discussions. Coordinate the offer process, ensuring all terms and conditions are clearly communicated. Handle negotiation and communicate offer details to candidates in a professional manner. Candidate Experience: Ensure a smooth and positive candidate experience throughout the recruitment process. Maintain regular communication with candidates, providing them with updates and feedback. Address any concerns or questions candidates may have regarding the recruitment process. Employer Branding: Promote the company’s culture and values through engagement with candidates, highlighting the benefits of working with the organization. Support employer branding initiatives, including attending job fairs, university recruitment events, and networking opportunities. Maintain the company’s presence on social media and employer review platforms (e.g., Glassdoor, LinkedIn). Recruitment Reporting & Documentation: Maintain accurate and up-to-date records of candidates and recruitment activities in the Applicant Tracking System (ATS). Track key metrics such as time-to-fill, cost-per-hire, and source of hire. Provide regular recruitment reports to HR management, including the status of open positions and progress toward hiring goals. Collaboration with Hiring Managers: Work closely with hiring managers to understand their specific recruitment needs and provide strategic recruitment advice. Provide support and guidance to hiring managers during the interview process and throughout the hiring cycle. Compliance & Documentation: Ensure that recruitment processes comply with labor laws, company policies, and industry standards. Maintain and track interview and hiring documentation, ensuring all records are accurate and legally compliant. Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund
The HR Operations Executive will be responsible for executing day-to-day HR functions, ensuring smooth operations in HR processes such as employee onboarding, payroll processing, attendance management, performance management, and compliance. This role also supports talent management, employee relations, and HR administration to ensure an efficient and supportive work environment. Key Responsibilities: HR Administration: Maintain and update employee records, ensuring all employee information is accurate and up-to-date. Prepare and maintain HR-related documents such as employment contracts, offer letters, and HR policies. Manage HRMS (Human Resource Management System) data entry, ensuring the system is accurate and current. Employee Onboarding & Offboarding: Coordinate the onboarding process for new hires, ensuring they receive necessary documentation, orientation, and support. Conduct exit interviews and manage the offboarding process, including clearance and final settlement. Ensure the smooth integration of new employees into the company culture and team. Payroll & Benefits Administration: Oversee the monthly payroll process, ensuring timely and accurate disbursement of salaries, bonuses, and deductions. Administer employee benefits such as insurance, leave policies, provident fund, etc., and ensure compliance with regulations. Liaise with the finance department to ensure timely submission of payroll inputs, statutory deductions, and other related tasks. Attendance & Leave Management: Manage employee attendance, including tracking and monitoring leaves, overtime, and absences. Ensure accurate leave records and assist employees with leave-related queries. Handle attendance reports, and coordinate with managers regarding absenteeism issues. Employee Relations: Serve as the first point of contact for employee queries regarding policies, benefits, and general HR matters. Assist in resolving employee grievances and conflicts, providing guidance and recommendations on how to handle specific issues. Foster a positive work environment through effective communication and conflict resolution. Performance Management: Assist in the implementation and administration of the performance appraisal process. Ensure that employee performance reviews are conducted on time and assist managers with providing feedback to employees. Help monitor and track performance improvement plans (PIPs) for employees requiring additional support. Compliance & HR Policy Management: Ensure compliance with labor laws, company policies, and industry regulations. Assist in the development and updating of HR policies, ensuring alignment with current legal and organizational standards. Conduct periodic audits to ensure HR practices are legally compliant. Employee Engagement & Welfare: Assist in organizing employee engagement initiatives, welfare programs, and team-building activities. Support the organization of employee recognition programs, wellness initiatives, and company events. Monitor employee satisfaction and support initiatives aimed at improving workplace culture. HR Reporting & Documentation: Prepare and maintain regular HR reports, including headcount, turnover, absenteeism, and other key metrics. Track HR-related KPIs and assist HR leadership in presenting findings to senior management. Maintain documentation of all HR activities, ensuring accuracy and completeness for audits and compliance checks. Training and Development: Support training and development programs, including scheduling sessions, coordinating logistics, and tracking attendance. Assist in identifying training needs across the organization and liaise with external training providers when necessary. Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund
The Talent Acquisition Executive is responsible for managing the recruitment process, sourcing, screening, interviewing, and hiring candidates for open positions across the organization. The role involves collaborating with hiring managers to understand job requirements, ensuring a seamless recruitment process, and maintaining a positive candidate experience throughout the hiring journey. Key Responsibilities: End-to-End Recruitment: Manage the full-cycle recruitment process for assigned roles, from sourcing to offer negotiation. Understand the hiring requirements of various departments and create effective job descriptions. Post job openings on various job boards, social media platforms, and other sourcing channels. Sourcing and Screening Candidates: Utilize various sourcing methods (job boards, LinkedIn, social media, referrals, and networking) to attract candidates. Screen resumes, conduct initial phone interviews, and assess candidates' skills and cultural fit. Shortlist candidates based on qualifications, experience, and job alignment. Interviewing and Selection: Coordinate and schedule interviews between candidates and hiring managers. Conduct initial interviews to evaluate candidates' technical skills, qualifications, and cultural fit. Provide timely feedback to candidates and hiring managers regarding interview results. Assist in the decision-making process by presenting top candidates to the hiring team. Offer Management: Extend job offers to selected candidates, including salary and benefits discussions. Coordinate the offer process, ensuring all terms and conditions are clearly communicated. Handle negotiation and communicate offer details to candidates in a professional manner. Candidate Experience: Ensure a smooth and positive candidate experience throughout the recruitment process. Maintain regular communication with candidates, providing them with updates and feedback. Address any concerns or questions candidates may have regarding the recruitment process. Employer Branding: Promote the company’s culture and values through engagement with candidates, highlighting the benefits of working with the organization. Support employer branding initiatives, including attending job fairs, university recruitment events, and networking opportunities. Maintain the company’s presence on social media and employer review platforms (e.g., Glassdoor, LinkedIn). Recruitment Reporting & Documentation: Maintain accurate and up-to-date records of candidates and recruitment activities in the Applicant Tracking System (ATS). Track key metrics such as time-to-fill, cost-per-hire, and source of hire. Provide regular recruitment reports to HR management, including the status of open positions and progress toward hiring goals. Collaboration with Hiring Managers: Work closely with hiring managers to understand their specific recruitment needs and provide strategic recruitment advice. Provide support and guidance to hiring managers during the interview process and throughout the hiring cycle. Compliance & Documentation: Ensure that recruitment processes comply with labor laws, company policies, and industry standards. Maintain and track interview and hiring documentation, ensuring all records are accurate and legally compliant. Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund
Key Responsibilities: Handle inbound/outbound calls, emails, and inquiries from potential travelers. Understand customer requirements and suggest suitable travel options. Sell holiday packages, flight tickets, hotel reservations, visas, travel insurance, etc. Create tailor-made itineraries based on customer preferences and budget. Achieve individual and team sales targets. Coordinate bookings, confirmations, payments, and travel documents. Provide after-sales support including itinerary changes or issue resolutions. Maintain knowledge of global travel trends, airline routes, and tourism regulations. Upsell premium services or exclusive offers to maximize revenue. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund
Job Summary: We are seeking a passionate and knowledgeable Destination Expert to join our team. In this role, you will specialize in a particular country or region and assist travelers or clients by offering insights, planning personalized itineraries, and ensuring an exceptional travel experience. You’ll work closely with sales, customer support, and operations teams to bring each destination to life. Key Responsibilities: Act as the go-to expert for your assigned destination(s). Design and customize travel itineraries based on customer preferences, budget, and travel style. Provide in-depth knowledge of destination-specific attractions, accommodations, transportation, and local culture. Liaise with local vendors, hotels, and tour operators to ensure quality services. Assist the sales team in converting leads by offering destination-specific insights. Stay updated with travel advisories, visa requirements, and health/safety regulations. Handle client queries pre- and post-travel related to your destination(s). Participate in travel fairs, webinars, and training sessions to promote destination awareness. Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month
Job Summary: We are looking for an enthusiastic and customer-focused Travel Consultant to join our team. In this role, you will provide expert advice to customers on travel destinations, assist in itinerary planning, and book flights, accommodations, tours, and activities. You will work closely with clients to ensure they have a seamless travel experience from start to finish, while offering exceptional customer service and building lasting relationships. Key Responsibilities: Client Consultation: Understand clients' travel needs and preferences to recommend tailored travel packages and solutions. Itinerary Planning: Create and customize travel itineraries, including flights, hotels, activities, transportation, and excursions. Booking Management: Book flights, hotels, and ground services using internal systems or third-party platforms. Ensure all details are accurate and confirmed. Travel Advice: Provide up-to-date information on destinations, weather, local customs, visa requirements, health and safety, etc. Customer Support: Handle client queries and assist with changes, cancellations, and other special requests before, during, and after travel. Sales & Upselling: Actively promote travel packages, tours, and upsell premium services such as business class flights, luxury hotels, or travel insurance. Vendor Relationships: Build and maintain strong relationships with suppliers, tour operators, hotels, airlines, and transport companies. Travel Trends & Insights: Stay informed about travel trends, seasonal offers, and popular destinations to offer the best recommendations to clients. Documentation & Reporting: Prepare travel documents (itineraries, vouchers, tickets) and maintain accurate records of bookings and client communications. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund
Job Summary: We are seeking a passionate and knowledgeable Destination Expert to join our team. In this role, you will specialize in a particular country or region and assist travelers or clients by offering insights, planning personalized itineraries, and ensuring an exceptional travel experience. You’ll work closely with sales, customer support, and operations teams to bring each destination to life. Key Responsibilities: Act as the go-to expert for your assigned destination(s). Design and customize travel itineraries based on customer preferences, budget, and travel style. Provide in-depth knowledge of destination-specific attractions, accommodations, transportation, and local culture. Liaise with local vendors, hotels, and tour operators to ensure quality services. Assist the sales team in converting leads by offering destination-specific insights. Stay updated with travel advisories, visa requirements, and health/safety regulations. Handle client queries pre- and post-travel related to your destination(s). Participate in travel fairs, webinars, and training sessions to promote destination awareness. Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month
Key Responsibilities: Handle inbound/outbound calls, emails, and inquiries from potential travelers. Understand customer requirements and suggest suitable travel options. Sell holiday packages, flight tickets, hotel reservations, visas, travel insurance, etc. Create tailor-made itineraries based on customer preferences and budget. Achieve individual and team sales targets. Coordinate bookings, confirmations, payments, and travel documents. Provide after-sales support including itinerary changes or issue resolutions. Maintain knowledge of global travel trends, airline routes, and tourism regulations. Upsell premium services or exclusive offers to maximize revenue. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund
Hi, Greetings from Trip Factory - Bangalore. We are hiring Talent Acquisition Executive (2-3 years of experience), for our organization. Candidates currently in Bangalore & having core recruitment experience may apply. Immediate joiners are preferred Please share your CV to [email protected] or whatsapp to 7204615792 Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Health insurance Application Question(s): What is your current salary ? Are you currently in Bangalore ? Experience: Recruiting: 1 year (Preferred) Work Location: In person