Customer Support Executive (BPO)

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Customer Support Executives

Key Responsibilities:

• Handle inbound and outbound calls professionally.
• Resolve customer queries and provide accurate information.
• Maintain a high level of customer satisfaction through effective communication.
• Document customer interactions and escalate issues where necessary.
• Work in alignment with company policies and process guidelines.

Requirements:

• Education:

  Graduate (For 12th pass candidates, minimum 1 year of customer support experience is required).
• Excellent verbal & written communication skills (English / Regional as per process).
• Ability to handle pressure and multitask in a fast-paced environment.
• Flexible to work in rotational shifts.
• Freshers with strong communication skills are welcome for Domestic process.

Benefits:

• Attractive salary & incentives.
• Growth opportunities in customer service domain.
• Friendly and supportive work environment.

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