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Axis Consultants
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Customer Support Executive

Customer Support Executive

Axis Consultants

0 - 5 years

3 - 6 Lacs

gurgaon haryana india

Posted:2 days ago| Platform: Foundit logo

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Skills Required

voice support chat support international customer support non-voice support email support

Work Mode

On-site

Job Type

Full Time

Job Description

Roles & Responsibilities:

Customer Support

Handle international customer queries via Voice and Non-Voice channels (Chat/Email).
Provide accurate information and support on products/services.
Resolve customer issues or escalate as required, ensuring customer satisfaction.

Communication & Coordination

Communicate clearly with international clients across different time zones.
Maintain records of customer interactions and transactions accurately.

Shift & Work Details

5 days working per week with rotational shifts.
Location: Gurgaon.

Required Skills:

Excellent English communication skills (verbal and written).
Ability to handle customer queries professionally and efficiently.
Patience, problem-solving, and analytical skills.

Eligibility:

Graduate / Undergraduate.
Freshers and candidates with minimum 1 year of experience.

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