Customer Support Executive

3 years

1 - 2 Lacs

Posted:2 weeks ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description – Customer Support Executive

Position: Customer Support Executive (5 Male, 5 Female)

Location: Panvel, Palaspe Phata Showroom

Timings: 10:00 AM – 6:45 PM

Experience: 0–3 years (Freshers welcome)

About the Company

A fast-growing e-commerce platform for used commercial vehicles (trucks, buses, trailers). The company aims to simplify buying and selling in this sector with a transparent, customer-first approach.

Key Responsibilities

  • Handle customer queries through walk-ins, phone calls, and digital channels.
  • Provide accurate vehicle details (features, availability, financing, etc.).
  • Support showroom operations including test drives, demo units, and paperwork.
  • Ensure excellent customer experience by resolving queries promptly.
  • Coordinate with sales and operations teams for smooth follow-ups.

Salary Range

Freshers: ₹12,000 – ₹16,000 per month

Experienced in similar industry: ₹15,000 – ₹21,000 per month

Job Type: Full-time

Pay: ₹12,000.00 - ₹21,000.00 per month

Work Location: In person

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