Customer Support Executive

2 - 5 years

2 - 3 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

1.Resolving customer queries, issues and concerns efficiently, ensuring high customer satisfaction.
2.Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat. 3. Escalating complex issues.

Required Candidate profile

Experience in :Maintaining a deep understanding of company products, services and policies to address customer concerns. Maintaining detailed records of customer interactions and inquiries on CRM.

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