Customer Support Executive

0 - 31 years

1 - 2 Lacs

Bengaluru/Bangalore

Posted:1 month ago| Platform: Apna logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary: We are hiring dedicated and enthusiastic individuals. you will handle customer queries in a simulated online environment, requiring excellent written communication, quick thinking, and a customer-first attitude. Roles & Responsibilities: Understand customer needs and resolve issues efficiently. Follow standard communication scripts while keeping the tone friendly and natural. Document interactions accurately in the system. Escalate complex issues appropriately. Maintain up-to-date knowledge of company services and procedures. Meet key performance metrics (response time, resolution time, satisfaction scores). Skills Required: Excellent written English (grammar and punctuation). Good reading comprehension and logical reasoning. Proficiency in MS Office, email writing, and web browsing. Fast typing speed and accuracy. Ability to multitask in a fast-paced environment. Prior customer support experience is a plus, but not mandatory. Willingness to work in rotational shifts.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You