2 - 3 years
2 - 3 Lacs
Posted:Just now|
Platform:
Work from Office
Full Time
Provide first-level technical support for hardware, software, and OS issues
Troubleshoot Windows-based systems and basic network problemsUse ticketing tools to log and resolve issuesGuide customers through remote tools.Document technical solutions and customer interactionsHandle escalations and collaborate with internal teams when neededEnsure SLA compliance and contribute to service improvement
Hardware and Windows, Good Communication Skills
Gravia Technologies
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