Posted:6 days ago|
Platform:
On-site
Full Time
Handle inbound and outbound calls from domestic customers
Address queries, complaints, and service issues in a timely manner
Provide accurate product/service information
Maintain professional and courteous communication at all times
Record and update customer details in the system
Meet performance metrics such as call quality, resolution rate, and CSAT
Experience:0 months4 years in BPO / Customer Support / Voice Process
Good communication skills in English and regional languages (English + Hindi preferred)
Comfortable working in rotational day shifts
Basic computer knowledge and typing skills
A positive attitude and willingness to learn
Nihal: 7338444389
Harry: 76192 18164
Nithin: 99451 87927
Raj: 98451 62196
Anu: 63615 32602
PERSONAL NETWORK.
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