Customer Support Coordinator

Job Title: Customer Support Coordinator

Salary: ₹12,000 – ₹20,000 per month

Job Type: Full-Time

Shift: Fixed Shift

Weekly Off: Rotational

Experience: Freshers & Experienced

Education: Undergraduate / Graduate

Location: Mohali

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Job Summary:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Coordinators. This is an excellent opportunity for freshers or candidates with prior customer service experience to build their careers in a supportive environment.

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Responsibilities:

• Handle customer queries via phone, email, or chat
• Provide accurate information and resolve issues promptly
• Maintain customer records and update CRM systems
• Escalate unresolved issues to the appropriate team
• Ensure customer satisfaction through professional communication

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Requirements:

• Fluency in English (spoken and written) is a must
• Basic computer knowledge and good typing speed
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment
• Willingness to work with a rotational weekly off schedule
• Freshers are welcome; training will be provided
• Minimum qualification: Undergraduate or Graduate

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Perks & Benefits:

• Fixed shift (no night shift)
• Growth and learning opportunities
• Friendly team culture

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How to Apply:

Click on Apply Now or send your resume to 9915318281

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

Speak with the employer
+91 9915318281