Customer Support Associate/Apple/Airbnb Process

0 - 5 years

3 - 11 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a dedicated Customer Support Associate to join our team, focusing on Apple and Airbnb processes. The ideal candidate will be responsible for delivering outstanding customer service and support, ensuring a positive experience for our clients. Responsibilities Provide exceptional customer support for Apple and Airbnb processes via phone, email, and chat. Assist customers with product inquiries, troubleshooting, and account management. Resolve customer complaints and provide effective solutions in a timely manner. Document customer interactions and feedback in the CRM system for future reference. Collaborate with team members to improve customer support processes and enhance user experience. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving skills and ability to think critically. Familiarity with Apple products and services, as well as Airbnb platform. Proficient in using CRM software and Microsoft Office Suite. Ability to work in a fast-paced environment and manage multiple tasks effectively.

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Linchpin Technologies
Linchpin Technologies

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    CTO

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