Customer Support Associate|| Telecaller

0 - 3 years

0 - 3 Lacs

Gurgaon / Gurugram Haryana India

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Respond to inbound and outbound customer queries Resolve product or service-related complaints effectively Pitch company products and services persuasively Operate in rotational shifts with strong communication skills Key Deliverables: Maintain high call quality and customer satisfaction scores Achieve conversion targets through outbound efforts Ensure accurate documentation of customer interactions Support service excellence in a fast-paced BPO environment

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