Customer Support Associate

1 years

2 - 4 Lacs

Posted:13 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are also excepting application for this profile from Customer Support (Amazon)

  • Handling amazon orders
  • Handle customer inquiries efficiently via phone, chat, and email.
  • Resolve product or service problems by clarifying the customer's concern, determining the cause, and offering the best resolution.
  • Maintain a high level of professionalism and empathy while engaging with customers.
  • Update customer interaction records accurately in the system.
  • Work closely with internal teams to escalate and resolve complex issues.
  • Stay up-to-date on Amazon’s policies, processes, and product offerings.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Paid sick time

Experience:

  • Sales: 1 year (Required)

Language:

  • English (Required)

Willingness to travel:

  • 25% (Required)

Work Location: In person

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