Customer Support Associate (Hindi & English)

0 - 3 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Greetings from Personal Network!

 

Top MNC Hiring Domestic Customer Support (Voice Process)

Position:

Start your career with a leading MNC!

Key Responsibilities

  • Manage inbound and outbound calls from domestic customers

  • Resolve customer queries, complaints, and service issues efficiently

  • Provide accurate information regarding products and services

  • Maintain polite, professional communication at all times

  • Update customer records and call details in the system

  • Achieve performance goals such as call quality, resolution rates, and CSAT

 

Job Requirements

  • Experience: 0 to 3 years in BPO / Customer Support / Voice Process

  • Good communication skills in Hindi + English (preferred)

  • Willingness to work in rotational day shifts

  • Basic computer skills and good typing ability

  • Positive attitude with a willingness to learn and grow

 

Immediate Contact

:

Best Wishes,

Team Personal Network

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