Posted:4 days ago|
Platform:
On-site
Full Time
Greetings from Personal Network!
Manage inbound and outbound calls from domestic customers
Resolve customer queries, complaints, and service issues efficiently
Provide accurate information regarding products and services
Maintain polite, professional communication at all times
Update customer records and call details in the system
Achieve performance goals such as call quality, resolution rates, and CSAT
Experience: 0 to 3 years in BPO / Customer Support / Voice Process
Good communication skills in Hindi + English (preferred)
Willingness to work in rotational day shifts
Basic computer skills and good typing ability
Positive attitude with a willingness to learn and grow
PERSONAL NETWORK.
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