Work from Office
Full Time
Hi All, Greetings!!! We are conducting walk in Interviews , kindly check the following details:- Role & responsibilities To provide quality customer support services via Calls, E-mails, and Chats Answer incoming calls, e-mails, and chats while responding to customer's queries or issues Provide product and service information to customers with focus on First Time Resolution Research, identify, and resolve customer complaints using applicable software Route calls, email, and chat to appropriate resources Follow up with customers where necessary via outbound calls or e-mails, whichever is applicable Preferred candidate profile A bachelors degree from a reputed university (for permanent post) or undergoing graduation studies (for contractual position) Superior listening, verbal, and written communication skills Excellent Typing Skills (25-30 wpm or better) with good accuracy (90% and above) Should be willing to stretch the work hours, as and when required, as per client requirement Open for Noida location and night shifts Perks and benefits A clear and neutral accent without any mother tongue influence (MTI) Confident and pleasing personality Experience in a technical troubleshooting process (preferred, not mandatory) Computer Savvy and proficient in relevant computer applications Knowledge of customer service practices and principles Bring your Updated CV Contact Person :- Alka Tiwari Contact Number :- 8130934207 Address;- A-37, Gate No 9, Block - A, Sector - 60, Noida, near by 59 metro station, Noida
Aptara
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