Customer Sucess Associate

2 - 6 years

2 - 6 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Seller Onboarding & Training:

Retention & Churn Analysis:

Subscription Renewals & Account Management:

Real-Time Engagement & Support:

Lead Conversion:

Multi-Channel Outreach:

Trial Period Optimization:

Revenue Growth:

Proactive Lead Handling:

Manage inbound queries, initiate engagement with active visitors, and optimize conversion strategies.

Upselling & Cross-Selling:

Lead Monitoring & CRM Management:

Support & Issue Resolution:

Product Feedback & Enhancement:

Customer Satisfaction & Advocacy:

Performance & Time Management:

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Cedcoss Technologies

Information Technology

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