Customer Success Manager

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.

Responsibilities

• Own overall relationship with assigned clients
• Ensure retention and satisfaction of all assigned clients
• Aid clients in achieving their goals

Qualifications

• Bachelors degree in any technical stream OR other stream with MBA.
• 2+ years of customer-facing, sales, or client success experience.
• Should be ready for field sales
• Strong command over spoken and written English no MTI (Mother Tongue Influence).
• Comfortable working in a field-based role and engaging directly with customers.
• Must own a two-wheeler and be ready for local travel in and around Bangalore.
• Excellent presentation, interpersonal, and problem-solving skills.
• High customer empathy and a solution-oriented mindset."