Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Mumbai
>
SS&C Technologies
>
Customer Success Manager

Customer Success Manager

SS&C Technologies

2 - 7 years

6 - 10 Lacs

Mumbai

Posted:21 hours ago| Platform:

Apply

Skills Required

Training C Sales Manager Technology Healthcare Customer service Management Financial services Recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview

The Customer Success Manager is an entry level position in the CS organization and will work with customers on general maintenance and support for new and on-going implementations. In this role, the CSM may be the direct line for exchange managers and contract signers to address inbound questions and issues while supporting sales and interacting with other internal groups. The CSM will work under the guidance of other CS professionals and will apply professional concepts, or company policies and procedures to execute work and resolve routine issues. This role prepares employees for Senior CSM.

Responsibilities

Responsible for the coordination and completion of projects on Customer Success team.
Customer onboarding / platform training
Develop familiarity with a variety of the fields concepts, practices, and procedures.
Work closely with their assigned sales teams.
Define project scope, determine appropriate project features and functionality, liaise with key contacts throughout the active project engagement process.
Manage customer relationships and expectations, liaise with sales as well as other internal teams.

Qualifications

Passionate about customer success.
English (Other languages will also be a plus!).
Solid presentation skills, communication skills, technical acumen, and problem solving skills.
Experience providing customer service.

More Jobs at SS&C Technologies

Associate

Mumbai

Experience: Not specified

INR 3 - 7 Lacs

Qualified Plan Representative III

Pune, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Senior Associate

Mumbai

Experience: Not specified

INR 2 - 10 Lacs

Manager - Spv. Regulatory Compliance (PAOFFSHORE-Q2-R6)

Pune, Maharashtra, India

5 - 8 yrs

Salary: Not disclosed

Manager - Spv. Regulatory Compliance (PAOFFSHORE-Q2-R6)

Mumbai Metropolitan Region

5 - 8 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your C Skills

Practice C coding challenges to boost your skills

Start Practicing C Now

SS&C Technologies

Financial Services

Windsor

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Success Manager