Customer Success Manager – Demand Partnership

Department

Experience

Job Location

India and the MENA region

Key Responsibilities:

Market Research & Analysis:

• Identify and evaluate opportunities within India and MENA markets for affiliate campaigns.
• Research client needs, industry trends, and competitor activities.

Client Acquisition & Management:

• Develop and maintain strong relationships with clients, agencies, and partners in India and MENA.
• Negotiate contracts and agreements to deliver mutually beneficial outcomes.

Demand Generation, Campaign Development & Execution:

• Drive demand generation for affiliate campaigns and collaborate with clients to design campaigns aligned with specific objectives.
• Execute, validate, and optimize campaign performance.
• Provide actionable insights and recommendations for continuous improvement.

Revenue Growth & Payment Management:

• Meet and exceed revenue targets by expanding the client base and enhancing campaign performance.
• Identify upselling and cross-selling opportunities within existing accounts.
• Ensure timely payment follow-ups and coordination with clients.

Collaboration:

• Work closely with internal teams including marketing, operations, and analytics for seamless campaign delivery.
• Share feedback to improve campaign strategies and product offerings.

Reporting:

• Prepare regular reports on business development activities, campaign performance, and market insights.
• Present findings and recommendations to senior management.