Customer Success Manager

As a Customer Success Manager at Antier, you will play a crucial role in driving sales of our IT(Web3) solutions by being the primary advocate for customers and ensuring their needs and goals are met. Your responsibilities will include: - Serving as the primary advocate for customers, ensuring their needs and goals are met. - Onboarding new clients and providing resources to help them maximize the value of our technology solutions. - Building strong, trusted relationships with clients to understand their business objectives and align them with our offerings. - Monitoring customer engagement, proactively addressing issues, and identifying opportunities for upselling or cross-selling. - Collaborating with internal teams (e.g., Sales, Product, and Support) to resolve customer concerns and enhance the user experience. - Analyzing customer feedback and usage patterns to provide actionable insights for product and service improvements. - Ensuring timely renewals and driving customer retention rates. If you are a highly motivated and results-oriented individual with excellent communication skills, a background in sales, upselling, and cross-selling, then you are the perfect fit for this role at Antier. Female candidates are preferred for this position. Join our team of 600+ blockchain developers who combine deep domain knowledge, rich experience, and technical prowess to deliver meaningful solutions that help our clients transition to blockchain-driven systems. At Antier, we harness leading-edge technologies to deliver forward-thinking solutions that reinvigorate businesses for long-term success.,