Customer Success Intern

Company Description

Jodo is a fintech start-up dedicated to making education payments convenient and affordable for parents while simplifying fee collections for educational institutes. Jodo’s suite of products - Jodo Cred, Jodo Flex, and Jodo Pay - are custom-built recurring payment solutions allowing flexible fee payment options. By choosing Jodo, institutes increase fee realization, streamline fee collection processes, and gain valuable analytics insights. Jodo’s parent community benefits from high-quality content, exclusive events, and curated rewards, enhancing the student’s educational journey. The company is led by founders with prestigious educational backgrounds and significant experience in financial services, backed by top-tier investors such as Tiger Global and Elevation Capital.

Key Responsibilities

Sales:

 Increase Jodo's market share

 Consultative selling by pitching Jodo’s financial products to customers both in offline events

and via telesales

 Building a long-term relationship with customers

 Ability to think on the feet and understand the customer's pulse to pitch right

 Ability to take rejections and not let it affect the pitch to the next customer

Resourceful:

and add value to the firm in various ways apart from just the core responsibility

Not taking ’no’ for an answer

respectful; ability to engage and persuade

Diligent in follow-ups with the customer:

it to closure Understand customer concerns and relay them back to the product team to improve

the product & application process

Eligibility

 Education Qualification: Any Graduate or Post Graduate

 Year of Graduation: 2024, 2025 & 2026

 Percentage: 60% aggregate & Above

Selection Process

Resume Shortlisting → Interviews → Final Screening → Offer Letter

Please fill the google form to submit your application

https://shorturl.at/KkP8X

Requirements

● Passionate about talking to and understanding customer needs.

● Fluent communication in English, Hindi and regional language.

Laptop

● Passionate about personal growth and making a difference.

Benefits

Compensation and related details:

10,000

driven)

2. Golden chance to convert to a full-time roll(PPO: Customer Success Specialist)

● Opportunity to be part of an early-stage fintech startup and make an impact

● High performers in this role will be given additional exposure

What are we looking for?

Self-starter with a high sense of ownership -

Hungry to learn and grow -

Bias for action -

Hustler -

Intellectual honesty -

POV or beliefs

Mission-oriented -

Key Details

Role:

Location: Pune, Goa, Ahmedabad, Surat,

Date of Joining: Nov/Dec 2025