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Jumbo Consulting
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Customer Success Executive

Customer Success Executive

Jumbo Consulting

4 years

|

0 Lacs

bengaluru karnataka india

Posted:4 hours ago| Platform:

Apply

Skills Required

onboarding drive support management communication saas

Work Mode

On-site

Job Type

Full Time

Job Description

Role:

Experience:

Location:

Compensation:

What you’ll do

Own customer relationships post-onboarding and ensure smooth adoption of the product.
Solve client issues quickly and with empathy.
Conduct regular check-ins to drive product usage and retention.
Collaborate with sales, support, and product teams to deliver customer value.
Identify upsell / cross-sell opportunities and contribute to revenue growth.

What we’re looking for

2–4 years of experience in Customer Success / Account Management / Support.
Excellent communication and problem-solving skills.
Strong customer-first mindset with patience and empathy.
Ability to manage multiple accounts and priorities in a fast-paced environment.
Tech-savvy and comfortable working with SaaS tools.

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Jumbo Consulting

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