Responsibilities - Own Client Engagements: Lead all client-facing calls and meetings, acting as the main point of contact.Drive Client Success: Ensure campaign performance aligns with client goals; proactively address concerns and offer solutions.Client Retention: Develop trust-based relationships that foster long-term engagement and renewals.Campaign Updates: Provide regular performance updates, insights, and next steps to clients.Internal Collaboration: Work closely with outreach, operations, and strategy teams to ensure campaign quality and timeliness.Feedback Loop: Gather and relay client feedback to internal teams for continuous service improvement. Requirements - 1–3 years of experience in client success, account management, or client-facing roles (preferably in marketing or SaaS).Excellent communication and interpersonal skills.Problem-solving mindset with a client-first approach.

Company Description BTB Venture Group is a leading demand generation and lead generation company operating globally, specializing in driving targeted leads and boosting sales for businesses. With market expansion techniques, analytics, and market insights, we deliver tangible results and scalable growth opportunities for our clients. Role Description This is a full-time on-site role located in Pune for an Office Administrator at BTB Venture Group. The Office Administrator will be responsible for administrative assistance, managing office equipment, communication, customer service, and overall office administration tasks. Qualifications Administrative Assistance and Office Administration skills Experience in using office equipment Strong communication and customer service skills Knowledge of office administration processes Excellent organizational and time management skills Proficient in Microsoft Office suite Relevant certification or diploma in Office Administration Show more Show less