Customer Success Executive

Position: Customer Success Executive

Location: Coimbatore

Job Type: Full TimeExperience

Required: 1–3 years in client relationship management, customer success, or account management, preferably in B2B or service-driven sectors

Salary Range: ₹18,000 – ₹25,000 per month (based on experience & performance)

Additional Benefits: Travel allowance + Incentives

Contact : Deepika HR - 9787152202

Key Responsibilities:

• Build and nurture strong relationships with existing SoCo clients (schools, corporates, colleges, hospitals).

• Act as the primary point of contact for client communication regarding delivery commitments, updates, and issue resolution.

• Closely coordinate with the Production and Operations teams to ensure timely delivery of uniforms and supplies.

• Regularly visit client locations within Coimbatore for relationship management and service follow-ups (local travel only).

• Identify opportunities to cross-sell and upsell SoCo’s additional offerings to existing clients.

• Ensure high levels of client satisfaction and maintain accurate records of client interactions.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per year

Work Location: In person