About Shopalyst: Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and Americas. We have offices in Fremont CA, Bangalore, and Trivandrum. Our company is backed by Kalaari Capital. Job brief : You will be heading our customer success team who helps our customers adopt data-driven marketing at scale. Responsibilities : - Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response) - Analyze data trends and client performance - Build and Manage the operations team - Provide input for product management and engineering teams Qualifications : - Minimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency, or media company. - Experience in stakeholder and client management. - Excellent communication, analytical and influencing skills. - Ability to build and manage a team of associates - Ability to work and succeed in a dynamic, quickly-changing environment.
As a Node.js/Python Developer, you will collaborate with cross-functional teams to design and develop robust and scalable server-side applications using Node.js. You will utilize Python for writing batch jobs and scripts to automate tasks efficiently. Your responsibility includes writing clean, efficient, and well-documented code to deliver high-quality software solutions. Troubleshooting and resolving bugs and performance issues to ensure system stability are crucial tasks. Participation in code reviews is essential to maintain code quality and compliance with coding standards. Collaborating with front-end developers to integrate user-facing elements with server-side logic and mentoring junior developers to foster a collaborative learning environment are also part of your role. Your must-have requirements include a strong understanding of Node.js core concepts like event-driven architecture, asynchronous programming, and callbacks. Proficiency in Python with a deep understanding of its ecosystem, libraries, and frameworks is necessary. Having 3-5 years of experience as a Node.js/Python Developer or in a similar role is a must. Strong communication and collaboration skills are required to work effectively in a team-oriented environment. Excellent problem-solving and analytical skills are crucial for troubleshooting complex technical issues. Proficiency in any NoSQL or relational databases, good exposure to working on Linux/Unix systems, and a proficient understanding of code versioning tools like Git are also essential. Nice-to-have requirements include proficiency in TypeScript for writing scalable and maintainable code, familiarity with cloud platforms like AWS, and a basic understanding of GoLang/Java as a coding language. This job requires a proactive individual who can efficiently develop server-side applications using Node.js and Python, troubleshoot technical issues, mentor junior developers, and collaborate effectively with cross-functional teams to deliver high-quality software solutions. (ref:hirist.tech),