Customer Success Executive

Customer Success Executive

Company name

Job location

CTC

Working days

Timing

Join Our Team as a Customer Success Executive

!
Are you passionate about providing top-notch support and guidance to students (our primary customers)? Do you thrive in dynamic environments where every day brings new challenges and opportunities to make a difference? If so, we want you on our team at AccioJo

b!
As a Customer Success Executive, you’ll be at the forefront of ensuring our students have a seamless experience with our products. From handling inquiries and solving problems to conducting informative demo sessions, you’ll be the go-to person for our students’ nee

ds.Here’s what you’ll

• do:Provide real-time information and support to stud
• entsAct as a liaison between AccioJob and our student commu
• nityAddress student queries and issues via various chan
• nelsResolve escalations promptly to maintain a stellar student experi
• enceOptimize internal processes to enhance effici

encyOur Ideal Candi

• date:6 months to 1 year of experience in customer su
• pportExcellent communication skills in English (written, verbal, and non-ve
• rbal)Quick learner with a proactive approach to
• workPositive, resilient, and open-minded att
• itudeExperience with group sessions is a
• plusProficiency in any other Indian languages is a plus (Hindi, Telugu, Marathi, Tamil

etc.)

• Perks:Competitive salary: 3.5 LPA to 4
• .5 LPAHealth be
• nefitsRemote work option ava

ation. #StudentSuccess #CareerOpportunity #Rem