Role Description This is a full-time on-site role for a Customer Success Manager located in Mumbai at MyEcoTour. The Customer Success Manager will be responsible for ensuring customer satisfaction, analyzing customer data, retaining customers, building relationships, and providing exceptional customer service on a day-to-day basis. Qualifications Customer Satisfaction and Customer Retention skills Analytical Skills for data analysis Relationship Building skills Exceptional Customer Service skills Excellent communication and interpersonal skills Ability to work well in a team environment Previous experience in customer success or related field Bachelor's degree in Business Administration or relevant field Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Cell phone reimbursement Leave encashment Paid sick time Experience: Customer service: 2 years (Preferred) Language: English (Preferred) Work Location: In person Application Deadline: 31/07/2025
Role Description This is a full-time on-site role for a Customer Success Manager located in Mumbai at MyEcoTour. The Customer Success Manager will be responsible for ensuring customer satisfaction, analyzing customer data, retaining customers, building relationships, and providing exceptional customer service on a day-to-day basis. Qualifications Customer Satisfaction and Customer Retention skills Analytical Skills for data analysis Relationship Building skills Exceptional Customer Service skills Excellent communication and interpersonal skills Ability to work well in a team environment Previous experience in customer success or related field Bachelor's degree in Business Administration or relevant field Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Cell phone reimbursement Leave encashment Paid sick time Experience: Customer service: 2 years (Preferred) Language: English (Preferred) Work Location: In person Application Deadline: 31/07/2025