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Customer Success Associate Level 2

Customer Success Associate Level 2

PropVIVO

0 years

0 Lacs

surat gujarat india

Posted:2 weeks ago| Platform:

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Skills Required

management support engagement retention communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

PROPVIVO is a next-generation Property Management company with a mission to build a new paradigm in Community Association Management. We aim to nurture great communities while setting new industry benchmarks for Community Association Management. Our innovative approach and dedication to excellence help create harmonious and well-managed living environments.

Role Description

We are seeking a full-time Customer Success Associate Level 2 to join our team on-site in Surat. The role involves engaging with customers, providing support, ensuring customer satisfaction, and retaining existing customers. The ideal candidate will handle day-to-day tasks related to customer engagement, addressing concerns, and fostering positive relationships with our clients.

Qualifications

Customer Engagement, Customer Support, and Customer Satisfaction skills
Experience with Customer Retention strategies
Strong Analytical Skills
Excellent communication and interpersonal skills
Ability to work effectively in an on-site environment
Prior experience in property management or related field is a plus

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Customer Success Associate Level 2