Customer Success Associate - Intern

0 years

0 Lacs

Posted:1 day ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Success Associate - Internship

Connect Stream (OPC) Private Limited

Location: On-Site

‍ Experience: Freshers Welcome

Timing: 9:30 AM – 6:30 PM (Monday–Saturday)

About Connect Stream

Connect Stream Innovation Lab is a next-generation communication and automation solutions provider helping businesses streamline customer engagement and operations. We are proudly incubated at Kerala Startup Mission (KSUM), Kochi, Kerala, where innovation, technology, and a strong startup ecosystem empower us to build scalable and impactful solutions.

Website: connectstream.io

Our culture promotes ownership, learning, customer-first thinking, innovation, and continuous improvement. This internship is perfect for MBA/BBA students or fresh graduates looking to start a strong career in Customer Success, Client Relations, Account Management, or SaaS.

1. Role Responsibilities(Intern Responsibilities)

● Assist customers with onboarding and platform usage

● Handle customer queries via calls, WhatsApp, and email

● Prepare reports using Google Workspace & Microsoft Office

● Use internal AI tools to improve productivity

● Conduct product demos and guide customers step-by-step

● Coordinate with technical teams to resolve issues

● Maintain documentation and customer update logs

● Ensure high customer satisfaction and retention

2. What We’re Looking For

● Fresh graduates passionate about tech & communication

● Strong verbal & written communication skills

● Good understanding of Google Workspace & MS Office

● Ability to use AI tools for productivity

● Quick learner with problem-solving mindset

● Positive attitude & ownership-driven

● Comfortable in a fast-paced startup culture

3. What You’ll Gain

● Hands-on experience in a real startup environment

● Training on customer management, SaaS workflows & AI tools

● Rapid career growth and skill enhancement

● Supportive culture focused on continuous improvement

Job Types: Full-time, Fresher, Internship
Contract length: 3 months

Pay: ₹5,000.00 per month

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You