Customer Success Associate - Internship Connect Stream (OPC) Private Limited Location: On-Site Experience: Freshers Welcome Timing: 9:30 AM – 6:30 PM (Monday–Saturday) About Connect Stream Connect Stream Innovation Lab is a next-generation communication and automation solutions provider helping businesses streamline customer engagement and operations. We are proudly incubated at Kerala Startup Mission (KSUM), Kochi, Kerala, where innovation, technology, and a strong startup ecosystem empower us to build scalable and impactful solutions. Website: connectstream.io Our culture promotes ownership, learning, customer-first thinking, innovation, and continuous improvement. This internship is perfect for MBA/BBA students or fresh graduates looking to start a strong career in Customer Success, Client Relations, Account Management, or SaaS. 1. Role Responsibilities(Intern Responsibilities) ● Assist customers with onboarding and platform usage ● Handle customer queries via calls, WhatsApp, and email ● Prepare reports using Google Workspace & Microsoft Office ● Use internal AI tools to improve productivity ● Conduct product demos and guide customers step-by-step ● Coordinate with technical teams to resolve issues ● Maintain documentation and customer update logs ● Ensure high customer satisfaction and retention 2. What We’re Looking For ● Fresh graduates passionate about tech & communication ● Strong verbal & written communication skills ● Good understanding of Google Workspace & MS Office ● Ability to use AI tools for productivity ● Quick learner with problem-solving mindset ● Positive attitude & ownership-driven ● Comfortable in a fast-paced startup culture 3. What You’ll Gain ● Hands-on experience in a real startup environment ● Training on customer management, SaaS workflows & AI tools ● Rapid career growth and skill enhancement ● Supportive culture focused on continuous improvement Job Types: Full-time, Fresher, Internship Contract length: 3 months Pay: ₹5,000.00 per month Work Location: In person
Customer Success Associate - Internship Connect Stream (OPC) Private Limited Location: On-Site Experience: Freshers Welcome Timing: 9:30 AM – 6:30 PM (Monday–Saturday) About Connect Stream Connect Stream Innovation Lab is a next-generation communication and automation solutions provider helping businesses streamline customer engagement and operations. We are proudly incubated at Kerala Startup Mission (KSUM), Kochi, Kerala, where innovation, technology, and a strong startup ecosystem empower us to build scalable and impactful solutions. Website: connectstream.io Our culture promotes ownership, learning, customer-first thinking, innovation, and continuous improvement. This internship is perfect for MBA/BBA students or fresh graduates looking to start a strong career in Customer Success, Client Relations, Account Management, or SaaS. 1. Role Responsibilities(Intern Responsibilities) ● Assist customers with onboarding and platform usage ● Handle customer queries via calls, WhatsApp, and email ● Prepare reports using Google Workspace & Microsoft Office ● Use internal AI tools to improve productivity ● Conduct product demos and guide customers step-by-step ● Coordinate with technical teams to resolve issues ● Maintain documentation and customer update logs ● Ensure high customer satisfaction and retention 2. What We’re Looking For ● Fresh graduates passionate about tech & communication ● Strong verbal & written communication skills ● Good understanding of Google Workspace & MS Office ● Ability to use AI tools for productivity ● Quick learner with problem-solving mindset ● Positive attitude & ownership-driven ● Comfortable in a fast-paced startup culture 3. What You’ll Gain ● Hands-on experience in a real startup environment ● Training on customer management, SaaS workflows & AI tools ● Rapid career growth and skill enhancement ● Supportive culture focused on continuous improvement Job Types: Full-time, Fresher, Internship Contract length: 3 months Pay: ₹5,000.00 per month Work Location: In person