Job Title: Finance & Administration Executive Location: Edappally, Kochi, Kerala (On-site) Company: CD Business Solutions Employment Type: Full-Time Job Summary: We are seeking a smart, detail-oriented, and responsible Finance & Administration Executive to join our team. This individual will be pivotal in managing the daily financial and administrative operations, ensuring timely reporting, compliance, and smooth office coordination. Key Responsibilities: Maintain accurate books of accounts and ledgers. Prepare and submit monthly financial reports. Manage accounts payable/receivable and handle petty cash. File GST and TDS returns on time. Prepare and manage TDS challans. Perform regular bank reconciliations. Oversee international payments and related documentation. Handle vendor payments, office bills, and purchases. Manage administrative files and documentation. Liaise with external accountants, vendors, and service providers. Assist in annual audits by preparing necessary financial records, coordinating with auditors, and ensuring timely completion of audit requirements. Required Qualifications & Skills: ● Bachelor’s degree in Commerce, Accounting, or a related field. ● 1 to 3 years of relevant experience. ● Proficiency in Tally or Zoho Books, and MS Excel. ● Strong communication and organizational skills. Preferred Skills: ● Experience in managing office correspondence. ● Good record-keeping and documentation management abilities. Salary: ₹10,000 – ₹15,000 per month (based on experience) Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Fixed shift
About CD Business Solutions: CD Business Solutions is a leading digital agency and certified Wix Legend Partner. We specialize in website development, digital marketing, e-commerce, SEO, and business consultancy services. With a growing team of 40+ professionals, we serve clients globally, offering end-to-end digital solutions with excellence and care. Role Summary: We are seeking a Customer Success Coordinator who can actively manage client communication, coordinate marketing efforts [including WhatsApp API and social media], maintain structured documentation (especially in Excel , google drive & saas tools], and oversee the smooth execution of web and digital projects. This role demands precision, proactive communication, and a process-driven mindset. Key Responsibilities: Client Handling & Communication Act as the main point of contact for assigned clients after onboarding. Create and manage WhatsApp groups and Google Drive folders for project communication and sharing assets. Understand client needs, convey them clearly to internal teams[developer, designer and technical team], and ensure expectations are met throughout the project. Gather project, technical, and design requirements from clients, ensure timely approvals, and maintain version control. Provide regular updates to clients, gather feedback, and resolve queries promptly. Manage Customer Relationship Project Coordination Coordinate task flow between design, development, content, and technical teams. Track progress of deliverables, follow up on pending items, and ensure deadlines are met. Maintain internal task logs and project progress sheets using Excel or Google Sheets. Help prepare project estimates, delivery schedules, and update sheets with timelines and statuses. Collect review from client Marketing Coordination [Social Media + WhatsApp API+Google ads+Meta ads] Coordinate with the marketing team for planning and execution of Marketing campaigns. Retargeting of existing customers through CRM and excel sheets. Manage scheduling and asset tracking for social capital building in every 15 days.[Instagram, Facebook, LinkedIn, etc.]. Assist with WhatsApp API message workflows, client notifications, and automated campaign triggers. Send performance snapshots and engagement reports weekly or as needed. Documentation & Reporting [Strong Excel & google drive Focus] Maintain accurate project documentation: Client onboarding records Task breakdowns Payment & invoice tracking Content & asset checklists Prepare Excel/Google Sheet-based trackers for deliverables, internal responsibilities, and deadline management. Document and archive all records neatly in Google Drive with clear structure and naming conventions. Prepare periodic client summary reports and internal status updates. Required Skills & Qualifications: 1+ year experience in client coordination, project handling, or admin support (preferably in a digital or creative agency). Excellent communication skills in English (written and verbal). Strong command over Microsoft Excel and Google Sheets (functions, formatting, and filters). Good understanding of how social media platforms and WhatsApp Business tools work in marketing. Ability to multitask, manage follow-ups, and work with cross-functional teams. High attention to detail and strong organizational skills. AI Self learning ability to learn topics individually Expertise in working with team members Bonus Points (Preferred but not mandatory): Familiarity with platforms like Wix, Shopify, or WordPress. Previous experience in digital campaign or website project coordination. Basic understanding of social media analytics or ad campaign performance reports. Why Join CD Business Solutions? Work with a passionate and supportive team across international projects. Learn end-to-end project flow from sales to delivery to post-launch support. Grow in a flexible environment where your contributions are valued. Real opportunity to scale into senior roles in operations, marketing, or account management. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Ability to commute/relocate: Edapally, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person
Customer Support & Sales Intern (India Office – Kerala) Location: Kochi, Kerala Company: Connectstream (OPC) Private Limited Department: Customer Success + Sales Duration: 3–6 months Start Date: Immediate / Flexible Compensation: Stipend + Internship Certificate About Connectstream Connectstream is a crossborder SaaS startup delivering modern business messaging infrastructure powered by the WhatsApp Business API. We help businesses in the MENA region automate and personalize customer communication using Meta’s official API. We are officially registered under: India: Connectstream (OPC) Private Limited Qatar: Connectstream Innovation Lab LLC Role Overview As a Customer Support & Sales Intern, you'll play a hybrid role at the intersection of customer engagement and outbound sales. You'll support onboarding, training, support ticket resolution, and client satisfaction, while also collaborating with the sales team to qualify leads, follow up on opportunities, and assist with proposal workflows. Key Responsibilities ● Support onboarding and training for new clients (WABA setup) ● Answer inbound queries and assist with ongoing support (via shared inboxes) ● Maintain customer health metrics and usage dashboards ● Assist with churn prevention, feedback loops, and product satisfaction ● Build and update internal FAQs and support documentation ● Track and follow up on sales leads in the CRM ● Prepare proposals, assist with outreach emails, and help manage pipelines What We’re Looking For ● Strong communication (English & digital tools) ● Passion for both customer experience and modern SaaS sales ● Organized and detailoriented with multitasking ability ● Proficient in Google Workspace, Sheets, CRM basics ● Undergraduate/recent graduate (Business, Marketing, or Tech preferred) ● Based in Kerala (preferred), or remote within India Workplace Info Mode: Office Operations Office: Kerala Technology Innovation Zone, Kinfra HiTech Park Main Rd, HMT Colony, P.O, Kalamassery, Kochi, Kerala – 683503 Working Hours: 9:30 AM – 6:30 PM IST (Mon–Sat) What You’ll Gain ● Experience in both customer success and SaaS sales workflows ● Hands on exposure to WhatsApp Business API infrastructure ● Collaboration with product, operations, and founder teams ● Training on CRM systems, support platforms, and messaging tools ● Internship Certificate and PrePlacement Offer (PPO) for top interns To Apply Send your resume to founderofficehq@gmail.com Subject: `Application – CSM/Sales Intern Include a 2–3 line note on why you’re interested in this hybrid role. Job Type: Full-time Work Location: In person