Posted:1 day ago|
Platform:
On-site
Full Time
Associate / Sr. Associate - Customer Success
Who are we looking for?
Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting-edge technology, performing analyses, updating business rules, presenting results to the clients, and answering queries on deliverables.
and generating focused insights.
Openings: 5
Experience:
Min. 2-4 Years of work experience
Requirements:
Roles:
1. Developing and managing client portfolios.
2. Analyzing customer data to improve customer experience.
3. Hold product demonstrations for customers & improve onboarding processes.
4. Mediate between clients and the organization to achieve end goals.
5. Handling and resolving customer requests and complaints.
6. Minimize customer churn to increase customer retention.
What You can expect from us:
Job Types: Full-time, Permanent
Pay: ₹350,000.00 - ₹750,000.00 per year
Benefits:
Schedule:
Supplemental Pay:
Work Location: In person
Infosec Ventures
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