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Customer Solutions Design Specialist

3 - 7 years

0 Lacs

karnataka

Posted:3 days ago| Platform: Shine logo

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Skills Required

troubleshooting business strategy technology integration requirements analysis root cause analysis requirements gathering negotiation business analysis solution design proposal development decision making growth mindset commercial acumen technology migration inclusive leadership

Work Mode

On-site

Job Type

Full Time

Job Description

The Customer Solutions Design Professional plays a crucial role in supporting the creation of end-to-end technical designs and solutions that align with customer requirements. By capturing business needs and translating them into high-quality technical solutions using standard approaches, you will contribute to resolving design issues and designing scalable, adaptable, and cost-effective solutions in line with business needs. Additionally, you will ensure that your designs adhere to architectural principles and policies, perform root cause analysis for design-related issues, and support change management and design documentation updates. As a Customer Solutions Design Professional, you will also provide in-life support for solution-specific issues, assist in the implementation of process improvements within the customer solution design area, and possess a diverse skill set that includes troubleshooting, technology integration, decision-making, requirements analysis, and root cause analysis. Moreover, you will demonstrate a growth mindset, negotiation skills, business analysis expertise, commercial acumen, solution design capabilities, and inclusive leadership qualities. In this role, you will be expected to embody the organization's leadership standards by leading inclusively and safely, owning outcomes, delivering for the customer, being commercially savvy, maintaining a growth mindset, and building future-ready teams. By inspiring trust, making decisions that benefit the broader organization, executing on clear priorities that add value to customers and the business, and demonstrating a strong commercial focus, you will contribute to the growth and success of both yourself and the organization.,

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