Posted:3 weeks ago|
Platform:
Work from Office
Full Time
Why this job matters
What youll be doing
1.Assists the capture of customer technical requirements and translates it into solution designs in accordance with standard design methodologies.
2.Supports customer solution design engagement, contributing to statement of work creation, including any 3rd party deliverables.
3.Assists in review and validation processes for both new developments and in-life products and services.
4.Assists customer migration planning and implementation.
5.Assists change management, providing impact assessments and design documentation updates.
6.Ensures that designs adhere to architectural principles and policies.
7.Assists parties within the project lifecycle to determine the optimum solution design for customers.
8.Assists in the resolution of standard solution and service issues, root cause analysis, and troubleshooting.
9.Assists in the implementation of ways to improve working processes within the area of customer solution design.
BT Group
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