Customer Service/Customer Support Internship in Noida

Selected Intern's Day-to-day Responsibilities Include

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
  

About Company: VoiceTree Technologies was established in November 2010 by Ankit Jain in New Delhi, India. From its days of inception, the company has been developing ways to make call management simpler and more affordable. While MyOperator, its flagship product, is primarily focused on providing seamless reception and management of customer calls, CODAC, another VoiceTree product handles call automation requirements for businesses. The idea at VoiceTree is to create simpler, affordable telephony. The team is always on the lookout for call management solutions for businesses. VoiceTree envisions a world where every business understands the need to manage calls and create exponential growth curves. MyOperator is India's leading SaaS-based cloud communication platform. Trusted by 7000+ businesses and recognized as a leader in India's cloud telephony segment, MyOperator enables seamless communication for agile enterprises.