Customer Service Specialist

Billing & Receipt Accounting Specialist

Key Responsibilities:

• Ensure timely and accurate invoice generation with proper invoice and revenue recognition in compliance with ACS606 and SAB101.
• Manage subscription contract amendments in Oracle Cloud.
• Process credit and rebill transactions, manual invoices, milestone billing, and customized billing requirements.
• Perform receipt accounting and reconcile payments with invoices.
• Collaborate with the Credit and Collections team to resolve invoice disputes and customer communications.
• Act as a liaison with Global Software & Services teams, Account Managers, and other internal stakeholders to address billing and invoicing issues.
• Participate in cross-functional projects and propose process improvements.
• Support internal and external audits by coordinating with finance stakeholders.
• Troubleshoot and resolve complex billing challenges involving taxes, Letters of Credit (LC), customs clearance, foreign exchange, and regulatory compliance.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field.
• Strong understanding of revenue recognition principles (ACS606, SAB101).
• Experience with Oracle Cloud or similar ERP systems.
• Solid analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a cross-functional environment.
• Prior experience in a global or multinational corporate environment is a plus.

Equal Opportunity Employer Statement:

Keysight is an Equal Opportunity Employer.